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CT Countertops

Privacy Policy

Effective date: September 29, 2026

This Privacy Policy describes how CT Countertops LLC ("CT Countertops", "we", "us") collects, uses and protects your information when you visit ctcountertops.com or contact us by text message, phone, email, Facebook, Instagram or our website forms.

Information we collect

  • Your name
  • Your mobile phone number
  • Your email address
  • Your project address
  • Details about your countertop project
  • Messages you send to us
  • Records of your consent to receive text messages (date and source)

How we use your information

We use your information only to:

  • Respond to your questions and quote requests
  • Send you your quote, contract signing links and payment instructions
  • Schedule and confirm your measurement and installation appointments
  • Provide customer support

SMS messaging

We collect your mobile phone number when you submit our website contact form with the optional text message consent box checked. Text messages are sent from (860) 854-1580. Your number is used only to communicate with you about your request, contract, payment and installation. We do not send marketing or promotional text messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP. For help, reply HELP. Message and data rates may apply. Message frequency varies based on your project. See our Terms and Conditions for details of our SMS program.

Information sharing

We do not sell, rent or trade your personal information. We share information only with service providers required to operate our services (such as messaging, payment processing and hosting providers), and only to the extent necessary to provide those services. These providers are not allowed to use your information for their own marketing. All of the above excludes text messaging originator opt-in data and consent, which is never shared with third parties.

We may disclose information if required by law or valid legal process.

Data security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss or misuse.

Data retention

We keep your information only as long as needed to provide our services and meet legal obligations.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at sales@ctcountertops.com.

Contact

CT Countertops LLC
Email: sales@ctcountertops.com
Phone: (860) 854-1580