Terms of Service
Effective Date: August 25, 2026
SMS Messaging
1. Program Description
This messaging program sends appointment confirmations, reminders, project updates, order and delivery notifications, service updates, and customer support messages to customers who have contacted or engaged with CT Countertops LLC through our website, contact forms, estimate forms, scheduling forms, or other communication channels and have explicitly opted in to receive SMS notifications.
Opt-in is collected through web forms with a dedicated checkbox for SMS consent.
Messages may include:
Appointment confirmations
Appointment reminders
Project and service updates
Order and delivery updates
Customer support communications
Estimate and consultation updates
2. Cancellation Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages.
Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
To rejoin, sign up again through one of our available opt-in forms, and we will resume sending messages to you.
3. Support Information
If you experience issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly during business hours.
Phone: (860) 992-6921
Email: sales@ctcountertops.com
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply to messages sent to you by us and to us by you. Message frequency varies based on your service usage, project status, appointments, and communications with CT Countertops LLC.
For questions about your text or data plan, contact your wireless provider.
6. Supported Carriers
Our SMS program works with major U.S. wireless carriers and regional carriers.
7. Age Restriction
You must be 18 years or older to participate in our SMS program.
8. Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy.
We comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and applicable CTIA guidelines regarding SMS communications.
General Terms of Service
This website (the "Site") is owned and operated by CT Countertops LLC ("Company," "we," "us," or "our").
By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through CT Countertops LLC.
Accessing the Site, whether manually or through automated means, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or impose new conditions on the use of the Site from time to time. Revised versions will be posted on this website. By continuing to use the Site after changes are posted, you accept the updated Terms.
Intellectual Property Rights
Our License to You
This Site and all materials available on the Site are the property of CT Countertops LLC and/or our affiliates, partners, or licensors and are protected by copyright, trademark, and other intellectual property laws.
The Site is provided solely for your personal, non-commercial use.
You may not use the Site or its materials in a manner that infringes our rights or has not been authorized by us. Unless explicitly authorized, you may not:
Modify, copy, or reproduce any content
Republish, upload, post, or transmit materials
Translate, sell, or create derivative works
Exploit or distribute materials in any form
You may download or print one copy of individual pages for personal, non-commercial use, provided that all copyright and proprietary notices remain intact.
Your License to Us
By posting or submitting materials, including comments, photographs, videos, testimonials, project information, or other content, you represent that you own such materials or have obtained the necessary permission to submit them.
You grant CT Countertops LLC a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, distribute, display, and create derivative works from such materials for legitimate business and promotional purposes, subject to applicable law.
Disclaimers
Throughout the Site, we may provide links to third-party websites or services. These links do not necessarily imply endorsement, sponsorship, or affiliation.
Information about countertop materials, including quartz, granite, quartzite, marble, and other natural or engineered stone products, is provided for general informational purposes.
Natural stone products may vary in color, pattern, veining, texture, and appearance. No two natural stone slabs are necessarily identical, and images displayed on the Site may not exactly represent the appearance of a particular slab.
Product and service information provided through the Site is provided "as is" without warranties of any kind, to the fullest extent permitted by applicable law.
To the fullest extent permitted by law, CT Countertops LLC disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless CT Countertops LLC, its affiliates, officers, employees, contractors, and agents from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms or misuse of the Site.
Online Commerce
Certain sections of the Site may provide information about products, materials, estimates, installations, or services offered by CT Countertops LLC.
Any estimate, quote, product selection, material availability, pricing, installation scope, or project timeline communicated through the Site may be subject to confirmation by CT Countertops LLC.
Final pricing, material availability, project specifications, installation requirements, and other project details may be confirmed separately with the customer.
If third-party products, manufacturers, suppliers, or services are referenced, CT Countertops LLC is not responsible for the quality, accuracy, reliability, or availability of third-party offerings beyond its control.
Your dealings with third parties are solely between you and those parties.
Registration & Passwords
Certain features of the Site may require you to provide personal information or create an account.
You agree to provide accurate, current, and complete information when submitting information through the Site.
If account credentials are provided, you are responsible for maintaining the confidentiality of those credentials and for all activity conducted through your account.
If you suspect unauthorized activity involving your account or information, notify CT Countertops LLC immediately.
We are not responsible for damages resulting from your failure to safeguard your account credentials.
Termination
We reserve the right to suspend or terminate access to the Site, without prior notice, if we determine that these Terms of Service have been violated or that continued access may be harmful to the Site, Company, or other users.
Upon termination, you must immediately cease all use of the Site and any materials obtained from it.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms of Service or your use of the Site shall be handled in accordance with applicable law and in the appropriate courts or dispute-resolution forums located in Connecticut, unless otherwise required by law.
Changes to Terms of Service
We may update these Terms of Service periodically.
The latest version will always be available on our website and will include the applicable effective date.
By continuing to use the Site after any changes are posted, you acknowledge and accept the updated Terms of Service.
For questions regarding these Terms of Service, please contact us:
CT Countertops LLC
Phone: (860) 992-6921
Email: sales@ctcountertops.com
By using our website and services, you consent to these Terms of Service.
CT Countertops LLC
© 2026 CT Countertops LLC. All rights reserved.
Effective Date: August 25, 2026
SMS Messaging
1. Program Description
This messaging program sends appointment confirmations, reminders, project updates, order and delivery notifications, service updates, and customer support messages to customers who have contacted or engaged with CT Countertops LLC through our website, contact forms, estimate forms, scheduling forms, or other communication channels and have explicitly opted in to receive SMS notifications.
Opt-in is collected through web forms with a dedicated checkbox for SMS consent.
Messages may include:
Appointment confirmations
Appointment reminders
Project and service updates
Order and delivery updates
Customer support communications
Estimate and consultation updates
2. Cancellation Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages.
Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
To rejoin, sign up again through one of our available opt-in forms, and we will resume sending messages to you.
3. Support Information
If you experience issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly during business hours.
Phone: (860) 992-6921
Email: sales@ctcountertops.com
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply to messages sent to you by us and to us by you. Message frequency varies based on your service usage, project status, appointments, and communications with CT Countertops LLC.
For questions about your text or data plan, contact your wireless provider.
6. Supported Carriers
Our SMS program works with major U.S. wireless carriers and regional carriers.
7. Age Restriction
You must be 18 years or older to participate in our SMS program.
8. Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy.
We comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and applicable CTIA guidelines regarding SMS communications.
General Terms of Service
This website (the "Site") is owned and operated by CT Countertops LLC ("Company," "we," "us," or "our").
By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through CT Countertops LLC.
Accessing the Site, whether manually or through automated means, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or impose new conditions on the use of the Site from time to time. Revised versions will be posted on this website. By continuing to use the Site after changes are posted, you accept the updated Terms.
Intellectual Property Rights
Our License to You
This Site and all materials available on the Site are the property of CT Countertops LLC and/or our affiliates, partners, or licensors and are protected by copyright, trademark, and other intellectual property laws.
The Site is provided solely for your personal, non-commercial use.
You may not use the Site or its materials in a manner that infringes our rights or has not been authorized by us. Unless explicitly authorized, you may not:
Modify, copy, or reproduce any content
Republish, upload, post, or transmit materials
Translate, sell, or create derivative works
Exploit or distribute materials in any form
You may download or print one copy of individual pages for personal, non-commercial use, provided that all copyright and proprietary notices remain intact.
Your License to Us
By posting or submitting materials, including comments, photographs, videos, testimonials, project information, or other content, you represent that you own such materials or have obtained the necessary permission to submit them.
You grant CT Countertops LLC a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, distribute, display, and create derivative works from such materials for legitimate business and promotional purposes, subject to applicable law.
Disclaimers
Throughout the Site, we may provide links to third-party websites or services. These links do not necessarily imply endorsement, sponsorship, or affiliation.
Information about countertop materials, including quartz, granite, quartzite, marble, and other natural or engineered stone products, is provided for general informational purposes.
Natural stone products may vary in color, pattern, veining, texture, and appearance. No two natural stone slabs are necessarily identical, and images displayed on the Site may not exactly represent the appearance of a particular slab.
Product and service information provided through the Site is provided "as is" without warranties of any kind, to the fullest extent permitted by applicable law.
To the fullest extent permitted by law, CT Countertops LLC disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless CT Countertops LLC, its affiliates, officers, employees, contractors, and agents from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms or misuse of the Site.
Online Commerce
Certain sections of the Site may provide information about products, materials, estimates, installations, or services offered by CT Countertops LLC.
Any estimate, quote, product selection, material availability, pricing, installation scope, or project timeline communicated through the Site may be subject to confirmation by CT Countertops LLC.
Final pricing, material availability, project specifications, installation requirements, and other project details may be confirmed separately with the customer.
If third-party products, manufacturers, suppliers, or services are referenced, CT Countertops LLC is not responsible for the quality, accuracy, reliability, or availability of third-party offerings beyond its control.
Your dealings with third parties are solely between you and those parties.
Registration & Passwords
Certain features of the Site may require you to provide personal information or create an account.
You agree to provide accurate, current, and complete information when submitting information through the Site.
If account credentials are provided, you are responsible for maintaining the confidentiality of those credentials and for all activity conducted through your account.
If you suspect unauthorized activity involving your account or information, notify CT Countertops LLC immediately.
We are not responsible for damages resulting from your failure to safeguard your account credentials.
Termination
We reserve the right to suspend or terminate access to the Site, without prior notice, if we determine that these Terms of Service have been violated or that continued access may be harmful to the Site, Company, or other users.
Upon termination, you must immediately cease all use of the Site and any materials obtained from it.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms of Service or your use of the Site shall be handled in accordance with applicable law and in the appropriate courts or dispute-resolution forums located in Connecticut, unless otherwise required by law.
Changes to Terms of Service
We may update these Terms of Service periodically.
The latest version will always be available on our website and will include the applicable effective date.
By continuing to use the Site after any changes are posted, you acknowledge and accept the updated Terms of Service.
For questions regarding these Terms of Service, please contact us:
CT Countertops LLC
Phone: (860) 992-6921
Email: sales@ctcountertops.com
By using our website and services, you consent to these Terms of Service.
CT Countertops LLC
© 2026 CT Countertops LLC. All rights reserved.
